Personal information we collect

When you visit our website (“caelionne.com), we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we gather information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site.

If you make a purchase or attempt to make a purchase through the Site, we also collect certain information from you, such as your name, billing address, shipping address, payment information (credit card numbers), email address, and phone number. This information is collectively referred to as “Order Information.”

 

How do we use your personal information?

We use the Order Information we collect to:

• Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations).
• Communicate with you.
• Screen orders for potential risk or fraud.
• When aligned with your preferences, provide you with information or advertising related to our products or services.

We use the information collected from your device to help us improve and optimize the Site (for example, by generating analytics about how our customers browse and interact with the Site) and to assess the success of our marketing and advertising campaigns.

 

Sharing your personal information

We share your Personal Information with third parties to help us use your information as described above. For example:

• We use WordPress to power our online store. You can read more about how WordPress handles your personal data here: WordPress Privacy Policy.
• We use Google Analytics to understand how our customers use the Site. You can learn more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt out of Google Analytics here: Google Analytics Opt-out.

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights.

 

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. For example:

• We use information such as browsing behavior, purchase history, and demographic data to tailor advertisements and promotions to your preferences.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at NAI Consumer Education.

 

Your rights

If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you and request that it be corrected, updated, or deleted. To exercise this right, please contact us 

Additionally, if you are a resident of the EEA, we note that we are processing your information to fulfill contracts we might have with you (e.g., if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

 

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it.

 

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@caelionne.com.