Welcome to Caelionne (“Company”, “we”, “our”, “us”)!

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at [caelionne.com] (together or individually “Service”) operated by Caelionne.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of our web pages. By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy (“Agreements”). If you do not agree with any part of the Agreements, please refrain from using our Service. For any concerns, feel free to contact us at info@caelionne.com. 

 

Communications

By using our Service, you consent to receive communications from us, including newsletters, promotional emails, and other informational materials. You may opt-out of these communications at any time by following the unsubscribe link or by contacting us at info@caelionne.com. 

 

Purchases

When purchasing products or services through our Service (“Purchase”), you may be required to provide certain personal information, including payment details and shipping address. You agree that:

• The information you provide is accurate, complete, and current.
• You have the legal authority to use the payment method provided.

We may use third-party services to process payments and fulfill orders, and by providing your information, you grant us the right to share your details with these third parties subject to our Privacy Policy. We reserve the right to refuse or cancel orders at any time due to issues such as availability, pricing errors, or suspected fraud.

 

Refunds

Refund requests must be made within 10 days of receiving your purchase. Refunds are issued in accordance with our Exchange & Return Policy, which can be accessed on our website.

 

Intellectual Property

All content on our Service, including but not limited to text, graphics, logos, and images, is the exclusive property of Caelionne or used with permission. Unauthorized use, reproduction, or distribution of this content is prohibited without prior written consent.

 

Copyright Policy

All content and materials available on our Service, including but not limited to text, graphics, logos, images, and software, are protected by copyright laws and are the exclusive property of Caelionne or its licensors. Unauthorized reproduction, distribution, or modification of any copyrighted material is strictly prohibited and may result in legal action. If you believe that your copyrighted work has been used in a way that constitutes copyright infringement, please contact us at info@caelionne.com with the following information:

• A description of the copyrighted work you claim has been infringed.
• A description of where the material you claim is infringing is located on our Service.
• Your contact information, including email address and phone number.
• A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

 

Content

Our Service allows you to post, share, and make available information, text, graphics, videos, or other material (“Content”). You are responsible for ensuring the legality, reliability, and appropriateness of the Content you post.

By posting Content, you represent and warrant that:

• You own the Content or have the necessary rights to use it.
• Posting the Content does not violate the rights of any third party, including privacy, publicity, or intellectual property rights.

You retain ownership of your Content but grant us a license to use, display, reproduce, and distribute it through our Service. This license includes allowing other users to access your Content subject to these Terms.

We reserve the right (but are not obligated) to monitor and edit user Content.

Content on our Service is the property of Caelionne or used with permission. You may not reproduce, modify, or distribute it for commercial or personal purposes without our prior written consent.

 

Prohibited Uses

You agree not to use our Service:

• For unlawful purposes or in violation of any applicable laws.
• To distribute spam, malware, or other harmful content.
• To infringe on the rights of others, including intellectual property and privacy rights.
• To interfere with or disrupt the functionality of our Service.

 

Error Reporting and Feedback

We value your feedback to improve our Service. By submitting feedback or error reports to info@caelionne.com, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, modify, and incorporate your feedback into our Service without any obligation to you.

 

Account Responsibilities

When creating an account with us, you agree to:

• Provide accurate and complete information.
• Keep your login credentials secure.
• Notify us immediately of any unauthorized use of your account.

We reserve the right to terminate accounts for violations of these Terms or for any activity we deem harmful to our Service or users.

 

Data Security

We prioritise the security of your personal information. Our Service implements industry-standard measures to protect your data from unauthorised access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. By using our Service, you acknowledge and accept this risk. For further details, please review our Privacy Policy.

 

Links to Third-Party Websites

Our Service may contain links to external websites. These links are provided for your convenience, and we do not endorse or take responsibility for the content, policies, or practices of third-party sites.

 

Disclaimer of Warranties

Our Service is provided “AS IS” and “AS AVAILABLE” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted or error-free access to our Service.

 

Limitation of Liability

To the maximum extent permitted by law, Caelionne shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our Service. Our liability is limited to the amount paid for the products or services in question.

 

Governing Law

These Terms are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these Terms or your use of our Service shall be subject to the exclusive jurisdiction of the courts in Sri Lanka.

 

Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page, and your continued use of our Service constitutes acceptance of the revised Terms. Please check this page periodically for updates.

 

Contact Us

For any questions or concerns regarding these Terms, please contact us by email: info@caelionne.com